We understand that circumstances may arise where a refund is necessary. Our Refund Policy is crafted to provide you with clear guidelines on the eligibility criteria, process, and timelines for requesting a refund.
At House of Jaffar, we aim to ensure your satisfaction with every purchase, and our policy reflects our commitment to fair and transparent refund procedures.
Please familiarize yourself with our Refund Policy to acquaint yourself with the steps involved in initiating a refund and the conditions under which it may be granted:
1. We are not liable for the product(s) damage or loss in transit by the courier company.
2. We exercise our right to provide refunds on certain items which are mentioned explicitly on the product pages.
3. In case you have received any product which is defective; Returns must be initiated by the buyer within 3 days of the delivery date. In order to return an item, you must email us and call us about the return providing the order id. Return item must be attached with original invoice and original retail box and packaging.